Volunteers

Friendly and practical help for the residents of Merstham

Our scheme could not operate without all our brilliant volunteers. By joining the team, you could help out in a number of different ways

Volunteers can help in one or more of the following sections:
Transport
Volunteers use their own cars to transport clients usually in and around Merstham and Redhill but sometimes further afield. Many of the journeys are classified as medical, i.e. doctors surgeries, dentists, opticians, hospital clinics etc. but we also take clients to the hairdressers or accompany them on shopping trips.

Duty Officers
Officers process the telephone requests and find a suitable volunteer for the client. The Duty Officers work from home and are usually on duty one or two days per month. Their office documentation and stationery is portable and they transfer it to the next day’s Duty Officer after office hours. Sometimes, due to unexpected circumstances, it is not possible to actively man the phone but it should always be switched on during the appointed times and messages can be picked up later.

Practical Help
Volunteers can help with a variety of odd jobs such as changing light bulbs and form filling.

Coffee Mornings
Come along to our monthly coffee mornings at St Teresa’s Church Hall on Weldon Way to socialise with clients and help serve teas and coffees. Pair up with a client and enjoy the quiz.

How to become a volunteer
If you would like to talk to someone first, please telephone the scheme between 10am and 12 noon on a weekday. 07733 555 316. You can prepare for your meeting by downloading and completing our volunteer application form.

This can be emailed to mersthamneighbours@gmail.com.

Disclosure & Barring Service Checks
New volunteers are required to have a DBS check. This is administered through Surrey Community Action and is free of charge.

Risk Assessment & Safeguarding
We are committed to the welfare of our clients and volunteers during any Merstham Neighbours service. For more information, read our Risk Assessment & Safeguarding Policy


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